Privacy Policy
Last updated: January 2024
Enchanted Fen s.r.o. ("we", "us", or "our") operates the enchanted-fen.com website. This page describes our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.
Information We Collect
We gather several different types of information for various purposes to provide and improve our services to you.
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:
- Email address
- First name and last name
- Company name
- Business address
Usage Data
We may also collect information on how our website is accessed and used. This usage data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
How We Use Your Information
Enchanted Fen uses the collected data for several purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To provide customer support
- To gather analysis or valuable information so that we can improve our services
- To monitor the usage of our website
- To detect, prevent and address technical issues
- To provide you with news and general information about our services, unless you have opted not to receive such information
Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and marketing, provided these are not overridden by your rights.
- Consent: You have given consent to the processing of your personal data for one or more specific purposes.
- Legal Obligation: Processing is necessary for compliance with a legal obligation.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer periods.
Data Transfer
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Czech Republic and choose to provide information to us, please note that we transfer the data, including personal data, to Czech Republic and process it there.
Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.
Disclosure of Data
We may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of Enchanted Fen
- Prevent or investigate possible wrongdoing in connection with our services
- Protect the personal safety of users of our website or the public
- Protect against legal liability
Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Third-Party Services
Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date at the top of this policy.
We advise you to review this policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us:
- By email: [email protected]
- By visiting our contact page: Contact